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titov 发表于 2015-7-23 06:03 PM 
可以pm详情吗?IT Helpdesk。
IT Helpdesk (IBM)
Responsibilities:
• Provide 1st level technical support to IT customers of hardware & software issues.
• Address customers technical issues via phone or remotely.
• Create service tickets in the Call Management System & use the appropriate escalation channels to escalate pending issues.
Requirements:
• Education background: Professional Certificate, Diploma or Bachelor’s Degree for Computer & IT. (or any related field)
• Or 1 year of working experience in IT or customer service.
• Language requirement: Mandarin, Cantonese & English (Excellent communication skills).
• Fresh graduate are encouraged to apply.
• Candidate should be able to work on rotations shifts.
• Interested candidates must be Malaysian citizen.
• Candidates must be willing to work in Cyberjaya.
Salary & Benefits:
• Basic salary: RM2000 – RM3000 (based on IT assessment results)
• Transportation allowance: RM300
• Language Allowance : RM500
• Shift Allowance : RM200 Morning / RM300 Night
• Incentives packages :RM100 (based on performance)
• Medical Benefits provided
• Full training for new hires is provided
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